Payment & Refund Policy
Last updated: February 01, 2026
Payment Policy
Our comprehensive guide to payments, billing, and transactions
1. Payment Methods
We accept the following payment methods for transactions on our platform:
Credit Cards
Visa, Mastercard, American Express
Debit Cards
All major debit cards accepted
PhonePe
Secure payment gateway
2. Billing Information
Customers are required to provide accurate and up-to-date billing information when making a purchase on our platform. This includes full name, billing address, and valid payment details.
Failure to provide accurate information may result in a delay or cancellation of the transaction.
3. Currency
All transactions on our platform are processed in INR (₹). Customers are responsible for any currency conversion fees that may be applied by their payment provider.
4. Payment Authorization
By making a purchase on our platform, customers authorize us to charge the designated payment method for the total amount specified in the transaction. Customers also agree to comply with the terms and conditions set forth by their payment provider.
5. Subscription Payments
For subscription-based services, recurring payments will be automatically charged at the specified intervals unless canceled by the customer. Customers can manage their subscription preferences in their account settings.
Recurring Billing
You will be notified before each recurring charge. You can cancel your subscription at any time from your account settings.
6. Refunds
Refunds will be issued in accordance with our Refund and Return Policy detailed below. Please refer to that section for detailed information on eligibility, processing times, and any associated fees.
7. Security
Your Payment Security
We prioritize the security of our customers' payment information. All transactions are encrypted using secure technology. However, customers are encouraged to take additional precautions, such as regularly updating passwords and monitoring account activity.
8. Payment Confirmation
Customers will receive a confirmation email or notification once the payment is successfully processed. It is the customer's responsibility to review and retain this confirmation for their records.
Refund & Return Policy
Understanding our refund, cancellation, and return procedures
1. Refund Policy
We aim to deliver high-quality online services to our customers. If you are dissatisfied with our services, please contact our customer support within 7 working days of the service delivery date.
Refunds will be considered under the following circumstances:
- Failure to provide the agreed-upon service
- Service not as described
- Technical issues preventing service access
Refund requests should be submitted in writing, detailing the reasons for the request.
Refunds will be processed using the original payment method or as store credit, depending on the customer's preference.
2. Cancellation Policy
2.1 How to Cancel
Customers can cancel services by contacting our customer support before the scheduled service delivery date.
2.2 Cancellation Window
Cancellations made within 2 days before the scheduled service delivery date may be eligible for a full or partial refund, subject to our discretion.
3. Non-Refundable Services
Certain services are non-refundable, including but not limited to:
- Services already provided
- Consultation or advisory services
- Customized or personalized services
4. Service Guarantee
Our Quality Commitment
We stand behind the quality of our services. If a customer encounters issues with the service, we will make reasonable efforts to address and resolve the concerns.
5. Changes to Scheduled Services
We reserve the right to reschedule or modify the delivery of services with reasonable notice to the customer.
6. Customer Responsibilities
Customers are responsible for providing accurate information necessary for service delivery.
Failure to adhere to service guidelines or requirements may result in the forfeiture of eligibility for a refund.
7. Dispute Resolution
In the event of a dispute, both parties agree to engage in good-faith negotiations to reach a resolution.
8. Changes to This Policy
We reserve the right to update or modify this refund/return policy. Any changes will be effective immediately upon posting on our website. Customers are encouraged to review this policy periodically.
9. Contact Information
For inquiries about our payment or refund policy, or to initiate a refund, please contact our customer support:
Phone
+91-89299 2995710. Payment Terms
- All payment terms include billing cycles, methods of payment accepted, and applicable fees
- Subscription and recurring payment details are clearly communicated at the time of purchase
- Customers will be notified of any changes to payment terms in advance
By making a payment on our platform, customers acknowledge and agree to the terms outlined in this Payment & Refund Policy.